Useful Information

Security


We recognize the importance of security when ordering online. Our payment is processed securely using PayPal’s direct facility.  This encrypts all your personal information and credit card details into bits of code that are then securely transmitted over the Internet.

If you are still unsure about sending your credit or debit card details to us over the Internet, please telephone +44 (0) 1274 724676and speak to one of our customer service representatives to place your order. 
 

Stock Availability 
 

We are normally in stock of all our products - but stock can move quickly, so our website shows you when quantities are running low. In the unlikely event that you order something that has become out of stock, we will inform you within 7 days by email when you can expect your goods.
 

Ordering/Payment 

Online: Select " Add Selected items to Basket " when you have chosen the size/color of the items you want to buy. Review your shopping basket and make any changes you want. Complete the payment and delivery details requested. You will receive an electronic receipt (by email) with an order reference number allowing you to track your order by contacting us. If you do not wish to enter your credit/debit card number, contact us using the details above.
 

Credit & Debit Cards

We accept Visa, MasterCard, Switch, Delta, and Connect.

We do not take payment until the day your order is partly or fully dispatched.

Delivery

You will normally receive your goods within 10 working days.

Delivery Charges 

If we need to send you more than one package, you only pay once per order.

Postage and packaging costs apply as follows:

Up to £29.99

 

£3.45 P&P

From £30.00 to £59.99

 

£4.45 P&P

From £60.00 to £99.99

 

£5.45 P&P

Delivery within Europe

 

£14.95 per order

Delivery for the rest of the world

 

£24.95 per order

Over £100

 

FREE


Postage is FREE on all UK orders over £100. We send all our packages by 1st Class Post, Recorded Parcel Post or Parcel force, dependant on the weight and value of the order. We can deliver to your home address or any other address you specify e.g. your office or a neighbor who is at home during the day.

Returns Policy 

Our aim is total customer satisfaction. If you are not completely satisfied with your purchase, we will exchange or refund any purchase. Please return it to us immediately. We will refund or exchange any item subject to its return unworn and in its original condition and packaging. Please remember to obtain proof of postage from your post office, since we cannot be held responsible for goods lost in transit. This does not affect your statutory rights as a consumer.